AODA: Customer Service Checklist

Are you compliant with AODA Accessibility Standards?

Download our AODA: Customer Service Checklist to help ensure your organization is fully compliant!


This checklist Includes:
  • Detailed list of legislated requirements;
  • Requirements for businesses with 20+ employees;
  • Chart for delegating persons responsible;
  • Completion date checklist.

Disclaimer: Templates and policies from are provided for clients of our service. Customers may use this document as is, or as a starting point for their own documents. assumes no responsibility for the enforcement or effectiveness of its templates and policies. Always consult legal counsel before implementing any new policies or procedures at your organization.

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